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Help And Information Center

Everything You Need To Know

Check out our list of frequently asked questions below for some quick answers.

If you can’t find an answer, please get in touch with us and we will get back to you as soon as possible.

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Shipping and Returns

Free standard shipping applies to all domestic (US) orders.

International orders are set at a standard flat rate shipping fee.

Postal Boxes

Refund Policy

As the Covid pandemic has been subsiding, we still request that there are no returns at this time. 

Please read all product descriptions carefully and please be sure that you are confident with your purchase prior to checkout. If item descirption is not clear, please send us a message about the item you are interested in purchasing. Please also come visit us in person if you are able, to enhance your shopping experience.

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Custom Jewelry Orders

Customized jewelry orders may take up to 7 days, depending on desired style, materials needed and detail. To place an order, simply visit us in person, or fill out the form on our jewelry page. 

Online Ordering for Kisok Pickup

We now offer online ordering for in person kiosk pickup. Once your order is placed and confirmed (fulfilled), your order will be ready for pickup within one hour.

We will hold your order for up to 2 days -

please provide your contact number if we need to reach you.

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